When adding or updating listings on eBay you may occasionally encounter listing errors or warnings back from eBay:

category doesn't accept variations

The tabular array beneath lists the most common errors/warning messages from eBay, and what you tin practise to resolve them, to ensure any affected production(s) are listed successfully on eBay.

Error MESSAGE

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation fault is because the eBay category that the products it is mapped to does not allow products with variations to be listed inside information technology.

To resolve this, y'all will need to remap the product to a category that does support variations.

  • From the production folio in eBayLINK, click the Edit push, in the Categories section, click "Add together new mapping"
  • Discover another suitable category which has the following symbol:
  • Click salve mapping, which volition bring you lot back to the Product page,
  • Finally, click update to commit the changes and go to the dashboard and click the "update market identify" button.

Bank check back once that has been completed to ensure the production is listed / updated.

For a listing of eBay categories that allow variations, run across this eBay article, Which categories tin can have listings with variations?

 
Buyers honey large photos that clearly prove the item, so please upload high-resolution photos that are at least 500 pixels on the longest side

 Essentially the image or images supplied exercise non meet eBay's requirements, which are

Nosotros've got a few simple rules and recommendations for using pictures on eBay: (total article)

Rules
All listings* on eBay.com.au and well-nigh other eBay sites must encounter these requirements

  • Every list must have at least 1 photo.

  • Photos demand to be at least 500 pixels on the longest side.

  • You can't apply a catalogue or stock photo if you're listing an item as 'used'.
Recommendations
To make sure buyers get a good wait at the detail they're thinking about purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Keep your images clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – make sure they don't distract a heir-apparent's eye from your product.

Other best practice tips:

  • We recommend uploading photos equally a .jpg file, simply yous can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photograph is in JPEG format, it should have a quality of ninety or higher on the 0-99 JPEG quality calibration. Nosotros'll then optimise it for display in your list.

  • Before you start uploading, rename your photo files with names that will help you call up what they are, and put them in a folder on your estimator where y'all can find them quickly and hands in case you need them once again.


Visit the Seller Centre to learn more about using swell pictures and photograph quality recommendations.

For more information on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not lucifer with the variation specifics of the variations on the item.

 At that place are 2 possible reasons for getting this error on a product:
  1. An originally single variant product is now beingness sent as a multi-variant product - eBay volition non allow this and then the production needs to exist completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce shop is not good particularly proficient due east.g. different attribute names in different variants.

So, information technology would have originally listed fine but now is not getting updated due to failing the validation rules.		 
Variations Specifics and Particular Specifics entered for a Multi-SKU item should be dissimilar
eBay volition show the higher up mistake message/southward on your products in Omnivore if you lot try to add together an item specific which has the same name as the product variation proper name. Size and Colour are common examples but this can be other names as well. Please run across this commodity on the steps needed to fix this trouble
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error ways that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't back up variations.

For any products with this fault we need to delete/purge the detail from eBay, delete the category mapping for them to re-list.

Yous will need to submit a support request to have this done.

 
UPC should only incorporate digits
 If your products show an eBay validation error similar this:

"ebay validation error: UPC should simply contain digits" and it is followed by scientific notation.

It means that an update has gone wrong somewhere, about likely while updating Product Identifiers in your store via re-create/paste from Microsoft Excel which changed number field for this Product identifier e.g. UPC to this "ix.111E+12".

This eBay validation mistake can likewise occur if your UPC contains non numeric characters, e.m. 14500-459-1111, these should be removed.

You tin can as well get this fault with UPC'south containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update it with the correct ane.

More than information virtually UPC can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code

Delight cheque this information on your store and correct it, once done, go to the dashboard and click "Sync at present" to refresh the information.

For more data about Excel issue see this article. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-equally-scientific-note-even-later on-chan


You can check GTIN existence hither
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation fault volition non be updated or listed on eBay until the error is resolved. 

Your PayPal email address was non found
 This fault means that the PayPal address provided cannot be found / verified past eBay / PayPal.

At the fourth dimension of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business business relationship

Please ensure that the correct accost has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


Information technology could be equally unproblematic as a child business relationship has been linked, which isn't allowed to write transactions against the parent.

In short, if the email accost is typographically the same betwixt our system and the payment business policy; then the retailer will need to ostend with PayPal as to why information technology may not exist coming up

No listings tin can be fabricated on eBay until this is resolved. 


You lot must have a valid PayPal Account in good standing to crave immediate payment.
This mistake means that the PayPal accost provided cannot be verified as being in proficient standing past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified concern account

Please ensure that the correct accost has been entered into Settings>eBay Australia>General and nether the heading Your Details in the PayPal User ID field.

It could exist every bit unproblematic as a child account has been linked, which isn't allowed to write transactions against the parent. Information technology may be the PayPal account is non a business account.

In short the retailer will demand to confirm with PayPal as to why information technology is not in good standing.


No listings tin can exist made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Ring Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Type                                    is/are disabled as Variant
 The error occurs because eBay restricts the utilise of certain words/values, every bit the name for a variant attribute under a particular category.

For example, on eBay AU nether the category "Baby » Nursery Bedding » Sleeping Numberless & Sleepsacks", yous are not allowed to use a value of "Size" every bit a variant attribute proper name. This is because eBay has reserved "Size" every bit an Particular Specific for that category.

The fastest mode to resolve the event is to rename aspect for the variant (eastward.g. use "Production Size" instead of "Size").

 
variants do not have unique attributes
 This error occurs when some of the variations you are trying to listing in a multi-variation list, have  the aforementioned variation value. (e.g. you have more than i variant with size = 9)

Cheque that the variation values are all unique for your product variants.

 
The item tin can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your listing may incorporate titles and/or a description which contain illegal words, or your eBay account may not be up to standard to go on listing.

Cheque your title/description for prohibited words. Encounter eBay's offensive policy.

Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting information. Eg. mentioning Apple in a clarification of a Androidproduct (This policy can vary betwixt eBay sites).

Try deleting your clarification and calculation limited information to test this effect. Yous should too contact eBay directly to ensure your account is not limited or restricted in any mode.

 
Missing proper name in the variation specifics or variation specifics set up.; zeroed out
 The crusade for this error could be ane of the post-obit:
  • When one or more of the product variations is missing the advisable information. For example if one or more of the production variations is missing the colour or size data. Cheque all variants of the production to ensure they all have the required variation information.
  • If you lot have modified the value of the variation characterization used by the production. For example, if the variation label was initially called "Color", only you have since changed information technology to exist "Colour". The only way is to resolve this mistake is to stop the eBay listing, and so list the product equally a new eBay list.
  • You have added or deleted production variations
 
The UPC field is missing. Delight add UPC to the listing and effort once more.

or

 For some products, eBay requires that a UPC number be provided when listing a production.

A UPC (Universal Production Code) is a barcode symbology that is widely used in the United States, Canada, U.k., Australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add together UPC'due south to your listings, delight add information technology to your eCommerce platform. Our system will sync and import the details and add together it to your eBay listings.

If yous practise not have UPC values for your production(s) please leave the UPC field empty in your eCommerce platform.

You lot can check GTIN being here
https://gepir.gs1.org/index.php/search-by-gtin

 
You're not allowed to revise ended listings.
 An eBay listing for this product previously existed just has since been ended on eBay for some reason.
To resolve, you lot demand to first end the listing in our system, then upload to eBay as a new list.		 
It looks like you lot've reached the corporeality you lot tin can list. You can list up to <$xxxxx> in total sales this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please run into the following eBay page for further information on selling limits and how to request an increment from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Considering yous've specified Local Pickup Merely for this item, you tin can't crave immediate payment.
 This error can occur when ane or more of the default eBay Business Policies are missing.

Our system expects/creates the following eBay Business Policies, named exactly as per below:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

e.g.

Note: the eBay Business Policies must be named exactly every bit above, equally it is case sensitive.

To check this, log into your eBay account and go to:

  • My eBay
  • Hover over the "Account" tab and select "Business organization Policies".

If any are missing, delight create and name them as per the above.

 
The electronic mail address yous entered isn't linked to a PayPal business relationship. If y'all don't accept a PayPal account, you'll need to set one up with this email address then that buyers can pay you.
 Please check the following:
  1. Make sure your PayPal accost is entered and spelled correctly in your eBay Payment Business Policy.
    due east.one thousand.
  2. Make sure your PayPal address is entered and spelled correctly in your automatic payment method.
  3. Ostend your email address with Paypal.
  4. Brand certain your PayPal address is correct in our organization: become to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal then it is an issue with your PayPal account.		 
                  Earlier y'all tin list this detail we need some boosted information to create a seller'southward account.
This eBay mistake can occur when your eBay account is missing an automated payment method for eBay fees.

Information technology can besides exist returned by eBay, if you have an expired credit card designated as your automatic payment method on eBay.

To add/modify an automatic payment method on your eBay seller business relationship:

  1. Login to your eBay seller account.
  2. Go to "My eBay --> Business relationship --> Seller Business relationship".
  3. Click the "Automated Payment Method" link to add/alter the automatic payment method for your eBay business relationship.
    e.g.

Further information on eBay automatic payment methods tin can be establish here.

 
The item specific                  For sale past                  is missing. Add For auction by to this listing, enter a valid value, and ...
 This eBay error can occur when y'all have mapped your product to an eBay category that has mandatory Particular Specifics.

For instance, if you had mapped a production to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you have set the Detail Specific named "For sale by".

e.grand.

Note: the red asterix (*) next to the detail specific "For auction by" which indicates it'due south a required field.

Typically it may be that yous product has been incorrectly mapped to the wrong eBay category.

The fastest fashion to resolve the issue is to re-map your product to the right, or a more relevant eBay category.

 
Only single quantity items can be listed in the category selected.
 On eBay, certain categories but allow sellers to list items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the issue, either limit the eBay quantity of the item to "one", or alternatively you lot can effort mapping the production to a more relevant eBay category.

 
Seller is not eligible to list a discounted item.
 This eBay warning ways that your eBay business relationship is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller business relationship. eBay simply enables this feature for sellers it has vetted/qualified.

This warning doesn't forestall your products from listing on eBay, just products with a sale or strike-through price, will non be display equally "on auction" by eBay on your listings.

e.chiliad. the following pricing fields "Yous salve" and "Now" will non be displayed on your eBay listings, even if the detail is on sale.

Yous must go canonical past eBay to participate in eBay's Strike-Through Pricing Program. Strike Through Pricing (STP) is usually reserved for managed accounts only and so to request that it be enabled, delight contact your eBay account manager.
Marketplace Production Variant SKUs are non unique
 There are ii possible reasons for getting this fault on a product:
  1. An originally unmarried variant product is at present being sent every bit a multi-variant production - eBay will not let this so the product needs to be completely ended, deleted and re-listed.
    To resolve, cease each of the listings in eBay.
    Go to each product page in eBaylink that has the fault and deleted the product.
    Become to the Dashboard and kickoff a fresh import from your eCommerce store.
  2. The variation data for the product from the eCommerce shop is not practiced especially proficient e.g. different aspect names in different variants.

So, information technology would take originally listed fine just now is not getting updated due to failing the validation rules.
validation fault = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to listing a Multi-SKU detail.
 This mistake is similar to two validation errors mentioned higher up.  It happens when products in your Ecommerce store were single variant merely them become mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a product:

  1. An originally single variant production is now being sent as a multi-variant product - eBay will non let this so the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the production from the eCommerce store is non adept particularly proficient due east.grand. different attribute names in dissimilar variants.

So, it would have originally listed fine but now is not getting updated due to failing the validation rules.
AND
If you have products that have this error so it is probable that your product has been fix in your eCommerce store as a production with variations/options (eBay call this Multi-SKU) and so eBay is expecting a variation but you don't accept them.

Check in your eCommerce store for the products to see if there are variations and remove them if they are not required.

For example, ofttimes in Shopify the variation is chosen 'Title'. To resolve this, in your Shopify Shop, Go into the product department of ane of the products and under 'variants' remove any variations if these products don't come up with variations.

Yous should besides double-bank check in the product page in our system, under Variations.

If there is only one variation, and then Variation Name should be empty, ie no options are divers. If y'all do have options, then at least two distinct values should be provided.

Once you take made changes in your eCommerce shop get to the dashboard in our system and trigger a refresh past clicking 'Sync Now' from the dashboard and so that the updates are sent up to eBay.

Input data for tag <Detail.PictureDetails.PictureURL[ane]> is invalid or missing. Delight check API documentation.		 This is usually caused past a space in the paradigm URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the infinite in the paradigm name and run a full sycn to update the production and marketplace.

The underscore character is likewise not a valid character
piicture name should only  contain the ASCII letters 'a' through 'z' (in a instance-insensitive way), the digits '0' through '9', and the hyphen ('-')"
At least one valid postage service must be specified.
 This is normally acquired by a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Commonwealth of australia->Shipping
Check for errors like this
and ensure you accept a matching eBay Business organization Policy for the shipping method in Omnivore as per
http://world wide web.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy only allows HTTPS resource in listings
This is commonly caused by providing an http URL for your logo

To resolve change the URL to https: as per
Can I Change The Logo In My Product List Page?
Currency is unchangeable when revising or relisting an item. This error can occur if the product is a duplicate listing.  If you lot come across this error on a product check and be certain that  you do not have a manual listing on eBay that is actually a duplicate products.

It is best to search using the SKU or the production title.

If you did accept transmission listings on eBay when you started using Omnivore and you did not link them all so you lot may have duplicates.

The only way to set up this error is to correctly end your indistinguishable listings on eBay.

A full list of eBay errors tin likewise be establish here:

http://programmer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm